Requires deployed extension LB Events into Sugar Environment.
LB Events Extension allows building postponed events, which means logic that is executed after a specified amount of time.
Is often used for:
- To set up control logic (e.g. check whether Case is still opened in 2 days)
- To set up automation logic (e.g. change status in 60 days)
Fires flowchart logic at the specified time. This is the Start Element of the flowchart.
A flowchart that starts from Process Event describes what is going to happen on time specified in Generate Event operator for the same event.
inputs:
event name – select event from the list. The list is composed of the records of LB Events Module from Sugar which metadata was imported to the current project.
- Required: yes
outputs:
Module – module name for which this event was generated.
Id – id of the record for which this event was generated.
Additional data – the context of the event that was set when the event was generated.
Tip: it’s always nice to verify that conditions are still met after Process Event operator, e.g. whether the Case is still New. Consider this as a condition to end the process, as Process Event is called on the time specified in Generate Event.
